“Motorists more satisfied with servicing from independent garages”

Which? Car Survey

“According to the 2012 Which? Car survey, motorists are more satisfied with the servicing they receive from independent garages than that supplied by franchised dealers.

Which? asks thousands of motorists each year about their car servicing experience. And 10 times out of 10 the independent garages receive better satisfaction rating than authorised manufacturer servicing.” – Which.co.uk Rob Hull, Senior Cars Researcher.

Right2Choose Supporting Organisations
Proud supporters of Right2Choose

About Right2Choose

Right2Choose is a campaign supported by everyone in the independent automotive trade to promote the sector as a credible alternative for vehicle service and repair.

Why is choice important?

To ensure motorists understand the choices they have for competitive car maintenance. Under European Regulations renewed in 2010, car owners are no longer obliged to go their main dealer during the vehicle’s warranty period and an independent garage can service your car leaving the warranty intact.

How does Right2Choose affect how I manage the upkeep of my vehicle?

It doesn’t. You should still stick to recommended service schedules as outlined in your manual and have your independent garage fit parts of Original Equipment (OE) quality standard. You should also keep any maintenance and repair records as proof that you have met all requirements.

Franchised dealer? Independent garage? Your choice can not invalidate your warranty. It's your choice.

About R2C

About R2C

IAAF is managing the Right2Choose campaign on behalf of companies and other organisations in the independent automotive aftermarket.

You can visit IAAFs website here.